Please fill out this form and we'll email you the necessary information for updating or upgrading your Okino software package. Typical turn around times are a few minutes to 24 hours during most work days, or slightly longer on weekends and holidays.

Need technical support? Send email to support@okino.com

Current Versions

The following table describes the current general releases of Okino software.

To determine the version of your software click on the "Help/About" menu item in the stand-alone PolyTrans or NuGraf software. Compare the version number against that in this table. You need not be concerned about the version of the 3ds Max/VIZ or Maya plug-in modules because they always accompany the updates of the main PolyTrans or NuGraf software packages.

Code	Product	Current Version	Description
CODE-001	PolyTrans (Standalone)	4.4	Major release point for all v4.x customers.
CODE-002	NuGraf (Standalone)	4.4	Major release point for all v4.x customers.
CODE-003	PolyTrans-for-Maya (plug-in system)		Okino plug-in module for Autodesk Maya. Supports Maya version 6.0, 6.5, 7.0, 8.0, 8.5, 2008 or higher. Requires the most recent stand-alone PolyTrans or NuGraf base package.
CODE-004	PolyTrans-for-MAX (plug-in system)		Okino plug-in modules for 3ds Max and 3DS VIZ versions 6.x, 7.x, 8.x, 9.x, 2008, 2009 and higher. Requires the most recent stand-alone PolyTrans or NuGraf base package.
CODE-005	OpenFlight Import MGAPI DLLs, version 15.8.	mg*.dll files have May 2003 date	MultiGen OpenFlight DLLs for PolyTrans/NuGraf v4.2 or older. Click here to download ZIP file. Required by the Okino OpenFlight import converter. Download the ZIP file and un-zip into the main NuGraf or PolyTrans home directory. Not password protected.
CODE-006	SolidWorks CAD Import Converter	SolidWorks 2008	Click here and place the SolidWorks 2007 imp_sw.dll file into the "vcplugin" directory of PolyTrans or NuGraf. For SolidWorks 2008, this is a completely new version and cannot be updated in-place. Please email support@okino.com for info.

How To Obtain the Newest Updates

To obtain the newest updates please enter the following information and press the "Submit" button. We will return to you all the necessary upgrade files and information, as well as update our database with your current contact information.

The turn-around time to receive this information is anywhere from a few minutes to 24 hours, with a few hours or less being the norm. All customers are eligible for free incremental patch upgrades, but newer software releases have associated upgrade fees.

If you have not registered your product yet, please do so now with the online product registration wizard.

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Serial Number

(in the format: n22-x86-1234-abcdefgh)

Quicker entry method: if you know that you have previously registered your software, and that registration information will be exactly the same as the information you enter into this form below, then you do not have to enter the '-abcdefg' portion of the serial number.

You can quickly cut-and-copy this serial number by choosing the "Show Serial Numbers Dialog box" from the "Help" menu inside of the stand-alone PolyTrans or NuGraf programs. Highlight the main serial number, press Control-C, come into this form, and press Control-V.

Serial Number: Enter the number which begins with letters similar to "n22-x86", "d22-x86-", "d22-sgi-", "n4" or "d4". These serial numbers are listed on the inside front cover of the PolyTrans or NuGraf product manuals as well as on the inside front cover of the CDROM jewel case.

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Contact person		Required
Organization		Required
Country
E-mail		Required
** Comments

** We find that it is often important for each customer to explain what they are really looking for in this update request. Please provide your comments, if deemed necessary. Some of our users do not actually want or need a software quote/update but rather are looking to re-install an older version, need help on a specific aspect of the software, or can't locate installation instructions or serial numbers. Your comments will help us provide the proper response on our first return email.

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I am interested to learn about V4.4. Please email me about my available upgrade options.

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SolidWorks 2007 importer DLL update: Click here and place the imp_sw.dll file into the "vcplugin" directory.

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Please send the newest PolyTrans-for-MAX v2009 plug-in system, or current upgrade quote. NOTE: for 3ds Max 2008 (v10), you just need to copy the "pt*.*" files from the MAX9 "plugins" directory to the MAX10 "plugins" directory.

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Please send the newest PolyTrans-for-Maya v8.5 or 2008 (v9) modules, or current upgrade quote.
Please re-send the older PolyTrans-for-Maya v6 to v8 plug-in modules

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Please send the newest PTC Granite CAD import plug-in modules (Granite/Pack license), or maintenance renewal information. Granite is licensed with high monthly maintenance fees and royalties due to PTC Corp and hence free updates are only available from Okino for a one year period.
Please send the newest DWG/DXF 2008 CAD import plug-in modules (CAD/Pack license).

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NOTE: The third generation PolyTrans-for-MAX and PolyTrans-for-Maya native plug-in systems ship only with PolyTrans/NuGraf v4.x, or via a paid upgrade for older customers. These are our two most requested plug-in systems. They are a significant development for our production shop users, encompassing our new Arctic toolkit that allows for bi-directional conversion of mesh skinning (Character Studio and SkinMod for MAX, Smooth Skinning modifiers for Maya), procedural and keyframe animation controllers, full hierarchy support, extensive user controllable options, skeleton and bones conversion (with proper re-orientation of Maya skeletons to 3ds max X-axis aligned bones), removal of off-axis scaling from animated hierarchies, function publishing interfaces, utility panel integration and much more. The current demo can be downloaded from here. They are licensed under Okino's standard yearly maintenance fee program.

If you do not receive a response within (approximately) 24 to 48 hours then your request has magically got lost somewhere. We always respond to every update request, anywhere from a few minutes to 24 hours at most.

Submit Form

If you have any trouble posting this information to Okino, or this form does not work with your browser, then please mail support@okino.com.